All account holders on the website are encouraged to take some time and fill out a pet profile for each pet in the family. After the account has been created, simply click on “My Account” and then click on “Pet Profile” at the left side of the screen. The profile information is collected on the right side of the screen, and everyone is encouraged to input valuable information about each one of their pets. Any data entered into the screen is confidential and will not be shared with any outside entities. Better customer service is the primary motivation for gathering pet-related details.
When a valuable PetCareRx customer enters details about his pet’s health conditions, our customer service representatives are able to see the information whenever you contact us. The information about the breed, age and weight of the pet allows customer service to guide you through the decision process more quickly. One fun way to share your pet with other visitors to the website is to upload your favorite picture. Everyone has a different idea of the best pet photo. Sometimes the perfect pose makes the animal look like a calendar shot. Other people choose an action shot that reveals the pet’s true personality. Your favorite photos would be a great addition to the description of each pet associated with your account.
If your pets are being boarded or someone is caring for them in your home, this information can be valuable to the person who might have to contact customer service for a complex health situation. While everyone hopes nothing happens to your pets in your absence, having their profile online can be helpful to the people tasked with their care. Products that have been purchased through the website in the past will be tied to the pet profile associated with each pet. Other people will be able to see the products, and customer service can assist with future purchases based on past results.
Each week, one pet profile is chosen as the “Pet of the Week.” Website visitors will view the pet that is chosen each week and realize that their pet could be famous, too. The information entered about the pet is displayed on the screen alongside other great pet profiles. This website feature is just another way of drawing interest in the unique and fun pets that people have as part of the family.
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