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Craftsman is a collection of tools, accessories, parts, lawn and garden equipment manufactured by Sears Holdings Corporation and owned by KCD IP, LLC, an entity created for special security purpose by sears Holdings as well. Craftsman parts and tools are sold in Fastenal, ACE Hardware, U.S. Military Army and Air Force Exchange Service stores, Sears, Orchard Supply Hardware and Kmart on which the latter three are all owned by Sears Holdings. It also sells in Chicago with the outlet "The Craftsman Experience".

Consumers rated craftsman as second best quality brand with Waterford Crystal as the first. By 2007, the brand was labeled "America's Most Trusted Brand" and with the "Highest Expectations". It also became the favorite hand tools brand in 2009 according to the readers of Popular Mechanics in Reader's Choice awards section. Also, it is the official brand of the NASCAR and DIY Network.

CRAFTSMAN PARTS AND TOOLS - A WISE BUY

Aside from the awards and achievements gained by craftsman on all of its tools and product items, the company itself offers favorable terms and conditions on their product warranties. From such, it is not questionable why consumers prefer craftsman paraphernalia as their favorite tool brand compared to others. The wonderful thing about the company is that it gives unlimited warranty to almost all tools particularly the hand tools such as shovels, rakes, trowels, pruners, brooms, sprinklers, and many more as long as it is manually handled and not powered by any electrical unit. However, in terms of hand tools that provides precision like torque wrenches and calipers (except beam style torque wrenches), lifetime warranty is not offered. Whereas, powered tools are only given a 1 year warranty. Also, miscellaneous tools like aprons, tool pouches, gloves, bucket organizers, and carpenter bags are the only items that don't have warranties since it is easily depreciable.

Furthermore, the company does not ask for a receipt copy or any proof of purchase when complaints are made. As long as the product is a Craftsman genuine, any Craftsman affiliated retail shops honor the replacement of defective tools or any item that reprimands repairs with free of service charge.

CLASSIFICATION OF CRAFTSMAN PARTS, TOOLS, AND GEARS

Craftsman contains huge selections of tools which are categorized into four. The hand tools, power tools, lawn and garden and the storage and garage. The hand tools are mostly equipped with carpentry, mechanical engineering and automation tools like cutting and finishing tools, marking and measuring, wrenches, pliers, ratchets and sockets and many more. Power tools are compressors, portable power tools, batteries, chargers, air tools and etc. Lawn and garden tools category are composed of tractors, gears, mowers, yard power and equipment, and snow equipment. Lastly, the storage and garage are magnetic graphic panels, truck boxes, utility and mechanic carts, chest and cabinet combos and lots of units provided.